Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, place an order, subscribe to our newsletter, contact customer support, or interact with our site in other ways. This may include:

• Name, email address, phone number, and mailing address
• Billing information and payment details (processed securely through our payment providers)
• Order history and product preferences
• Account credentials such as your username and password
• Any messages or content you submit through contact forms, reviews, or customer support

We also collect certain information automatically when you visit our site, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other browsing behavior. This data is gathered through cookies, pixels, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and payment processing
• Communicate with you about your orders, account, and customer support inquiries
• Send promotional emails, newsletters, and marketing communications (with your consent where required by law)
• Personalize your shopping experience and recommend products
• Improve our website, products, and services
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our Terms and Conditions

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors, shipping carriers, email platforms, and analytics providers. These partners only receive the data necessary to perform their services and are contractually obligated to protect it.
• When required by law, regulation, legal process, or governmental request
• To protect the rights, property, or safety of Barkshirt, our customers, or others
• In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in ownership or use of your personal information

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our site. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

• Essential cookies that are necessary for the site to function, such as maintaining your shopping cart and processing checkout
• Analytics cookies that help us understand how visitors use our site so we can improve performance and content
• Marketing cookies that allow us and our advertising partners to deliver relevant ads and measure campaign effectiveness

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our site.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services, fulfill orders, and comply with our legal obligations. If you request deletion of your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data in transit, secure server infrastructure, and restricted access to personal information on a need-to-know basis.

While we take data security seriously, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of the sale or sharing of your personal information
• Withdraw consent for marketing communications at any time
• Request a portable copy of your data

To exercise any of these rights, please contact us at privacy@barkshirt.com. We will respond to your request within the timeframe required by applicable law.

You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional message. Please note that even after opting out, you may still receive transactional communications related to your orders and account.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of your personal information.

Barkshirt does not sell your personal information as defined by the CCPA/CPRA. To submit a request under California law, please contact us at privacy@barkshirt.com. We will verify your identity before processing your request.

9. Children's Privacy

Our site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at privacy@barkshirt.com.

10. International Users

If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our site, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

11. Third-Party Links and Services

Our site may contain links to third-party websites, services, or applications that are not operated by Barkshirt. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our site after any changes indicates your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us here.